Training FAQ

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Does Pearl Lash offer any payment plans?

We understand that sometimes coming up with a full payment upfront might be challenging for most of us. For those reasons, we have implemented several convenient options for our students.

 

ZIP (formerly QuadPay) is a convenient payment plan system that breaks your payment into 4 equal smaller payments over 6 weeks. The best part – it is interest-free and does not require a credit check! It takes 20 seconds to qualify at checkout! All you need is a valid credit or debit card issued in the USA!

PayPal Pay-in-4 is another convenient option for students unable to qualify for ZIP Finance! PayPal has recently introduced its pay-in-4 option that, just like ZIP, is interest-free and allows their customers to finance their purchases over 6 weeks. PayPal also offers a 6-month credit option.

 

 

Another option Pearl Lash offers is our in-house deposit option (not available for Online Training). Each student may register with just a $200 deposit to secure a seat to any of our classroom training events. The balance of the class will not be due until 7 days before your particular training date.

Training FAQ

Unfortunately, at this time we do not offer any scholarships or training assistance. If something changes in the future we will surely let everyone know about it.

 

What happens if I need to cancel or reschedule after I registered?

At Pearl Lash, we always strive to provide our students with unmatched training experience. This process requires advance planning and monetary investment. Consequently, our below-mentioned refund policy on event registration fees or booking fees has been put in place. This policy is strictly enforced to make sure we can continue to provide each of our students with the best possible training experience.

Classroom:

Training Transfer Requests – In the event, that a student would like to transfer their scheduled training class to any future date, he/she has up until 14 days before the class to request this transfer, it is complimentary. A student may request a transfer 14 days or less before the scheduled event, it will be granted, however, an administrative fee of $100.00 will apply. A student has up to 12 months from their originally scheduled training date to attend their rescheduled training.

Training Cancellation Requests – In the event, a student would like to cancel their scheduled training class and receive a full refund, he/she may do so up until 30 days before the class. If a student requests to cancel their training event between 30 and 15 days before a registrant’s scheduled event date, it will be granted, however, an administrative fee of $100.00 will be deducted. No refunds will be issued for cancellation requests issued 14 days or less before the scheduled event date.

 

Online:

Training Transfer Requests – there are no restrictions or transfer fees involved. If a student is unable to attend their scheduled Live Online Training session, they will be transferred to the next one available. Please contact our customer support to complete your transfer.

Training Cancellation Requests – A registrant may cancel their event registration no later than 30 days before the scheduled event date as long as the Training supplies/materials have not yet been dispatched to the shipping address provided during the registration. No refunds will be issued for cancellation requests within the 30-day window before the Online Event start time. No refunds will be issued once the Training supplies or materials are dispatched to the shipping address provided during the registration.

 

All transfers or cancellations must be done in writing, via email to our customer support team ([email protected]). Please include your full name, contact information, the city you are registered for, and the date of the class. If requesting a transfer, please indicate the venue and the date you would like your registration to be changed to (or leave it open for up to 12 months). 

We understand that certain situations out of our control can occur. For additional information in regards to our transfer or cancellation policy please see our full Terms and Conditions.

Standby List – The training class I wanted to attend is Sold Out, how do I join the standby list?

We always recommend registering and putting down a deposit for your desired training as early as possible as many of our classes do sell out well in advance. However, if you did not get a chance to register early, and now see your desired class has become sold out, do not get discouraged.

Pearl Lash does offer a Standby list option for all students.

In order to register for the Standby list, please contact our customer support team via Online chat, email, or just give us a call.

 

 

 

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