Training FAQ

What can I expect during the training? What is included in the price or your training?

All of our classes are divided into two portions. The first portion of the class is called the “Theory” portion where our trainer will cover all aspects of lash application techniques, various styles, product options, client consultation, medical consultation, eye anatomy, marketing and walk you step by step through the real-world client experience. Each student is provided with a detailed training manual that will walk them through the theory portion of the class and allow them to take notes and perform several practice assignments. Each student keeps their training manual and is encouraged to reference this guide as they continue to practice after completing the class. The second portion of the class is the “Hands-on” portion. In this portion, each student will require to bring a model (look in the “Do I need to bring a model” section of the FAQ) who will be with you for the second part of the day. During the hands-on portion, all students will be provided with a supply kit to use in class that will include everything needed to start working on your model’s eyelashes. Our trainer will help each student with one on one attention and consult each individually throughout the entire process.

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Does Pearl Lash offer a payment plan or a scholarship?

We understand that sometimes coming up with a full payment upfront might be challenging for most of us. For those reasons, we have implemented a deposit system. Each student may register with just a $200 deposit to secure a seat to any of our training events. The balance of the class will not be due until 7 days prior to your particular training date. Unfortunately, at this time we do not offer any scholarships or training assistance. If something changes in the future we will surely let everyone know about it.

Training FAQ

 

What happens if I need to cancel or reschedule after I registered?

At Pearl Lash, we always strive to provide our students with unmatched training experience. This process requires advance planning and monetary investment. Consequently, our below-mentioned refund policy on event registration fees or booking fees has been put in place. This policy is strictly enforced to make sure we can continue to provide each of our students with the best possible training experience.

Training Transfer Requests - In an event, a student would like to transfer their scheduled training class to any future date, he/she has up until 14 days before the class to request this transfer, it is complimentary. A student may request a transfer 14 days or less before the scheduled event, it will be granted, however, an administrative fee of $100.00 will apply. A student has up to 12 months from their originally scheduled training date to attend their rescheduled training.

Training Cancellation Requests - In an event, a student would like to cancel their scheduled training class and receive a full refund, he/she may do so up until 30 days before the class. If a student requests to cancel their training event between 30 and 15 days prior to a registrant’s scheduled event date, it will be granted, however, an administrative fee of $100.00 will be deducted. No refunds will be issued for cancellation requests issued 14 days or less before the scheduled event date.

All transfers or cancellations must be done in writing, via email to our customer support team (info@pearllashextensions.com). Please include your full name, contact information, the city you are registered for, and the date of the class. If requesting a transfer, please indicate the venue and the date you would like your registration to be changed to (or leave it open for up to 12 months). 

We understand that certain situations out of our control can occur. For additional information in regards to our transfer or cancellation policy please see our full Terms and Conditions.

Standby List – The training class I wanted to attend is Sold Out, how do I join the standby list?

We always recommend registering and putting down a deposit for your desired training as early as possible as many of our classes do sell out well in advance. However, if you did not get a chance to register early, and now see your desired class has become sold out, do not get discouraged.

Pearl Lash does offer a Standby list $50.00 deposit option that a student can register for. This is a fully refundable option that places you first in line in an event a seat becomes available to the class you are interested in. Your deposit will be applied towards the full cost of the class (example: If the full cost of the class is $475.00, your balance would be $425.00 if your seat becomes available).

If a seat for the class you applied your $50.00 Standby list deposit does not become available 7 days prior to the date of that class, your deposit will automatically be refunded. The funds will be released back via the same form of payment you used for the original $50.00 deposit you provided.

In order to register for the Standby list, please contact our customer support team via Online chat, email, or just give us a call.

 

 

 

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Training FAQ
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